Once you’ve identified the skills you need to improve, it’s time to understand where your workforce stands
The level of skill an individual has matters. While two employees may have taken time to learn a particular skill, getting a sense of the depth of their knowledge and expertise is crucial. This measure can guide your upskilling efforts and enable you to make decisions as you accompany current employees throughout their learning journey.
As for reskilling, measurement shouldn’t be ignored either, as it can help you spot if a person is unable to move beyond their current skill set and might have to consider switching directions.
To measure your team members’ skill level, analyze the following three key expertise indicators:
Once you get a clear idea of what skills your team members have, you need to confirm whether they’re moving in the right direction. Validation of learning outcomes of both formal and informal learning remains a challenge.
New trends in terms of education and individual learning are speeding up the skills acquisition and validation process. With free online learning and certified courses, employees can complete a training session and acquire new skills. Tests can also be used to regularly check on knowledge and see if your team is up-to-date with the latest changes in their industry.
But an online exam whose answers are often leaked won’t ensure they’re keeping that information. So how do make sure they’ve really acquired that skill?
By creating more opportunities for them to apply their newly acquired skills.
If, together with them, you’ve selected the right skills to work on, this should be easy. The safest approach is to know what projects an employee will work on and recommend courses and certifications based on skills they’ll need regularly.
Allowing individuals to monitor their learning progress and validate their own skills is a great way of keeping them accountable and confident. However, as managers, it’s important for you to check in with your team members at the end of a learning experience.
Discuss what they’ve learned, “test” out their new competencies, and validate the acquired new skills for yourself.