Retail Perspectives From Industry Experts
**How do stores need to change in order to respond to the needs of the connected consumer? How do you support sales staff in their new roles? **
These are just some of the questions that were answered by Guillaume Porquier, CIO at **Tape à l’Œil**, Damien Flachaire, Director of International Sales & Operations at **Banana Moon**, and Nicolas Koller, Global IT Retail Manager at **L’Oréal**.
These three Cegid customers took part in a roundtable discussion at a Retail E-commerce One to One trade event in Monaco. It was a great chance to exchange ideas and thoughts about important subjects and look at other brands putting customer satisfaction at the heart of their strategies.
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